Originally Posted by
notquiteaff
Did you give the front desk your Hilton Honors number? And did you have to ask for the benefits, or did they go “oh, I see you are Diamond, let me activate lounge access on your card key” etc.?
For one stay it automatically appeared in my Stays in the Hilton app. At another location I had to mention I was Diamond. Not sure why the difference. YMMV.