Originally Posted by
bocastephen
.... Unfortunately given the often hostile relationship between employees and customers, we really have no other option but to assume unprofessional conduct by the pilot of that flight.
Personally I see this as more as a half full, half empty situation. One can start with an assumption crews are hostile to passenger and upon see this this activity, it will re-enforce that opinion. Or one can assume most employees are not hostile (IME), and this situation become potential misunderstood or the rare acts of a rogue employee.
I don't know the answer. but human nature will lead to two people to see the same situation and draw very different conclusions. Hence my statement earlier about optics, without a clearer clarification of those situations passenger will reach different conclusions. And it reality it is unlikely these are 100% valid cases or 100% fake cases. But as a bladder challenged individual (approaching my 2 MM flight) I fortunately have rarely come across out of service lavs, hope my charm continues.