FlyerTalk Forums - View Single Post - Travelpro warranty, they can't even get their website right
Old Mar 3, 2024 | 8:30 am
  #2  
fishy21
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Oct 2010
Programs: SPG Gold, Hyatt GP Platinum
Posts: 496
It took nearly 3 months for them to ship me a warranty replacement on a product that had lifetime warranty. Even with lifetime warranty, I was told "lifetime" doesn't necessarily mean lifetime.

I used to love Travelpro, but have since given up on them due to their poor customer service.
fishy21 is offline