I flew flair a dozen times since their inception. My most recent flight was two weeks ago. Most of my flights with them were short hops across the rockies from YYC to YVR and back.

They have gotten better operationally but still quite prone to delays which is a result of high airplane utilization, relatively short turnaround times and no backup planes available.

Flair would now send email/text messages ahead of time to let you know if flight will be delayed as well as automatically provide you with meal vouchers when eligible although dollar amount is laughably small ($7).

I never had my flight cancelled with them but about half of my flights with them were indeed delayed so I always budget for a possible delay time wise when I fly with them.