Flew them 3 time in the past month, last minute bookings from YEG to Vancouver. Not exactly low cost T-72 hrs, but better than WS or AC, even with Aeroplan points.

As long as your flight is first of the day, you're likely to be okay one-time wise. An afternoon or evening flight is quite likely to be delayed.

Planea are new, but no frills. Don't think the seats recline. Not much of service to speak of but crew are pleasant. Last week one of the male FAs wore a sleeveless shirt, arms covered with tattoos. I'm not a prude but found it distasteful. Decent chance he gets away with it on some "cultural" diversity and inclusion claim.

​​​​​​One (currently enraging for me) recent change they have made is NOT to issue you a boarding pass, even if you check in online (doing so at airport costs $25). If you purchase luggage, then you do get to print out a boarding pass. If you do not, to have to line up and present yourself at the check-in counter (hopefully free) to ensure you have the right luggage. I guess they don't want to deal with not-paid-for rollaboards at the gate, but what the heck OLCI system is that? I have 5 hours in YVR today (in and out). This will necessitate me arriving at the airport nearly an hour earlier than otherwise, in order to prove that I am not a mоrоn (only traveling with a backpack) and understand their luggage policy, or else they won't issue me a BP.

Of course, this being an afternoon flight it will probably be delayed, so there's a good 4-5 wasted hours at YVR and their overcrowded Plaza Premium lounge
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I will avoid them even more now.