FlyerTalk Forums - View Single Post - How much compensation would you request for nonfunctional BE seat?
Old Mar 1, 2024, 2:13 pm
  #18  
MSPeconomist
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Originally Posted by audidudi
I’m guessing that D1 is full on your flight, thereby not giving you the opportunity to switch to a different seat. Most FAs know how to reset the seats in D1, so I guess you’re out of luck on this flight if that’s the case. I would contact DL later and see what they will do as the flight leader will document the problem and then DL can verify it.
Also, if there was a nonrev in D1, the purser should have told the nonrev to switch seats with you, ideally asking you first whether you would like to switch seats. The same should happen if the AVOD system at your seat isn't working and cannot be fixed during the flight.
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