FlyerTalk Forums - View Single Post - LH group wants feedback on "Customer Friendliness"
Thread: LH group wants feedback on "Customer Friendliness"
View Single Post
Old Mar 1, 2024 | 2:30 am
  #3  
worldclubber
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 7,078
Originally Posted by demue
I'd wish they run a survey about customers impression of reading comprehension of LH Customer Service folks as looking at those replies one gets when writing in, very rarely do they address the actual query, definitely not the first time around, sometimes never .
That was exactly my short reply to the survey: find someone who can understand our message and don't send us canned and irrelevant replies.
worldclubber is offline  
Reply