I am having the same issue as described in this thread: https://www.reddit.com/r/biltrewards...aying_it_isnt/ Anybody had the same issue?

I have confirmed it three times, and also received the email for 3 times, however the app seems to have some glitch and keep asking me to confirm, so I could not even view my renter award account number.

I have online chatted, but the agent did not help anything! Any suggestions?

Another problem is I heard new client should have 5X points promotion for the first 5 days, and people should receive notification when the card shipped. However I haven't received any txt message and email about it. The agent told me it's not for all clients, they were randomly targeted.. That's such a bummer.