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Thread: International baggage delay and customs
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Old Feb 28, 2024 | 8:59 am
  #3  
deac83
10 Countries Visited20 Countries Visited30 Countries Visited15 Years on Site
 
Join Date: Dec 2005
Programs: AA EXP, Marriott Amb Elite & LT Titanium, Hilton Diamond
Posts: 1,247
AA agents had them waiting in a separate room. And kept telling them if they leave they would throw the bags out.

have names and screenshot documenting the time delay on bags.

fortunately we live locally others were connecting. I was waiting in parking and told her they couldn’t do this, but after a 10 hour flight she was not at her best for dealing with this.

as I’ve said domestically they have an hour to deliver bags after that you can file a lost bag claim. Which I know as they had one of mine unloaded at dfw but they couldn’t find it. They got it to me at 55 min.

I don’t know what the time for filing a claim on an international flight is. It could be the same.
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