Originally Posted by Maestro Ramen

Ok, another bad KL experience with claims. The curse of Humberside.

1) Outbound
My HUY-AMS was cancelled with less than 24hr notice, tech reasons given, rebooked on flight departing and arriving 4hrs early.

Received favorable reply to my request for a voucher... but they're only granting £192.19.... A voucher is supposed to be increased from the statutory £220, not decreased...
I am pretty sure the jurisprudence where if you are rebooked on an earlier flight the 50% reduction doesn't apply was discussed recently on one of these threads... so I intend to find it and contest... what a hassle...


.