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Thread: The Texts! The Emails! Please stop asking me about my experience Marriott!
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Old Feb 26, 2024 | 1:47 pm
  #12  
1mileman
All eyes on you!
10 Years on Site
 
Join Date: Apr 2012
Posts: 379
Originally Posted by Xiaotung
I have more and more staff members asking me to remember to fill out the survey forms when I check in and sometimes also at check out. Do these surveys do anything to the properties? Why are hotels so fixated on them?
QA does rate them based on their scores so it can have an affect on how well they do for QA
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