FlyerTalk Forums - View Single Post - The Texts! The Emails! Please stop asking me about my experience Marriott!
Thread: The Texts! The Emails! Please stop asking me about my experience Marriott!
View Single Post
Old Feb 25, 2024 | 9:09 pm
  #7  
Xiaotung
All eyes on you!
20 Years on Site
 
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G, MAR Titanium, HLT Diamond
Posts: 4,178
I have more and more staff members asking me to remember to fill out the survey forms when I check in and sometimes also at check out. Do these surveys do anything to the properties? Why are hotels so fixated on them?
Xiaotung is offline  
Reply