FlyerTalk Forums - View Single Post - Can’t talk to customer service agents at UA concourses? (Agent on Demand)
Thread: Can’t talk to customer service agents at UA concourses? (Agent on Demand)
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Old Feb 25, 2024 | 9:05 am
  #100  
limey1K
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2M
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Join Date: May 2011
Location: DEN
Programs: UA GS, UA 2.5MM, HH LT Diamond, Bonvoy Titanium LTG
Posts: 2,449
The CS area in DEN is now completely blocked by temporay partitions. You can hear people talking back there, but customers approaching are being told by the guy below to use the kiosks. Some not very happy people asking for a person to speak with and being told to use the kiosk.

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