Originally Posted by
Cw novice
Is this definitely someone who has checked in as the OP at the desk or self service check in.
I find it hard to imagine the check in agent not mentioning either about the flight from Glasgow (which the OP would still have been on). Or that as a CCR card holder that he could use the First desks.
In fact a Gold or above queuing for standard check-in at LHR would surely be notable.
To reiterate as per my original post both the gla LHR and the LHR Italy were separate bookings