Originally Posted by
mmh_
Re this subject, does anyone have experience with collecting Elite points on codeshare Copa/IB? I recently flew a SJO-PTY in J, been credited the Avios but not the elite points, which I find weird (if not eligible I shouldn't have gotten the Avios either, right?).
Any idea how to claim the points (have already submitted the online form but since the Avios are credited I doubt it will help)? Call center experience so far is among the worst (15min+ wait, no response...).
Flights with an IB code operated by airlines not associated with the Iberia Plus programme do not generate Avios or Elite Points.
https://www.iberia.com/us/iberiaplus/earn-elite-points/
I think you earned Avios for the SJO-PTY simply due to how the €-based earning is allocated to individual flights in an itinerary, rather than an actual entitlement to Avios and Elite Points for Copa flights with an IB code.