FlyerTalk Forums - View Single Post - FAQ : 2FA / OTP / Confirm Your Identity / locked out of account issues
Old Feb 22, 2024 | 8:12 pm
  #67  
SearsTower
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Originally Posted by Obern
Exactly what happenned to me yesterday . Travelling to Asia Saturday so I had to call them to change some bookings and also make sure I have all of my reservation confirmations sent by email.

At least, having found this thread, I know what to expect. This being said, like others have mentionned, I can confirm that I hadn't made any change to my phone number or email, so I don't know why it happenned to me in the first place.
I was told today that sometimes the system thinks you made a change and it locks you out!
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