FlyerTalk Forums - View Single Post - Requirement to scan boarding pass at T5 security
Old Feb 22, 2024 | 6:00 pm
  #35  
bafan
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Join Date: May 2009
Location: London
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Originally Posted by VorelNaCestach
On several occasions I've asked several HAL agents why do I have to scan my BP, and usually got one of these three answers:
1. It's for marketing
2. It's for internal statistics and the info panels that shows how busy each security is (even though it wasn't working)
3. It's for BA to know where the PAX is

Looks like even the HAL agents have no idea
BA definitely know whether you scanned your pass there or not, because last year we got called out at the gate because one of us had scanned and one hadn’t…
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