BRG time is back on track! Reserved the rate 16 hours ago, immediately filed the claim. First response came after 14hrs, final approval another 2hrs later. Excellent!
Hotel Name: The Westin Langkawi Malaysia
Date of stay: Dec 2024 / Jan 2025
Nights: 9
Room type: Deluxe King w/ breakfast
Marriott brand website rate: RM 21479 (USD 4500)
Competing rate: RM 14339 (USD 3000) Reserving.com
Actual approved rate: MR 10799 (USD 2250)
Within the last days, basically all competing rates disappeared and this was literally my last straw. Unfortunately, the rate is non-refundable but that’s a risk I will have to take,