FlyerTalk Forums - View Single Post - Why does my Nexus not work at kiosks, but works with agents?
Old Feb 22, 2024 | 5:59 am
  #10  
droopydog
50 Countries Visited20 Years on Site
 
Join Date: Sep 2002
Location: PVD/BOS, PIT
Programs: UA 1K/1MM ★G, DL Silver, Amtrak ES, Hilton Diamond,Nexus
Posts: 259
Originally Posted by rmp_king
Has anyone been having issues using the new Global Entry machines at airports and having a NEXUS? I've had a Nexus for 7 years now, am a Canadian passport holder and US Permanent Resident. At YYC the agent told me "the machines don't recognize green cards". Most entries at JFK have been normal for me until yesterday the agent told me "Nexus is only good at the Canadian Border, you have to use the regular line". I've never run into issues before these new machines became involved- anyone else?
Nexus includes Global Entry:

"Entering the United States: All NEXUS members can enjoy the benefits of Global Entry at no additional cost through using the Global Entry kiosks/portals for entry at participating airports."

https://www.cbp.gov/travel/trusted-t...ams/nexus/card
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