Originally Posted by
Saladman
Much as I sympathise with your issue (and others in a similar predicament) anyone with any knowledge of the system will know that this is incorrect and unfortunately your wife has misinterpreted it. Any photo that comes up when your passport is scanned is taken from your passport chip and photo page.
I suspect that she’s probably seen someone else being processed.
(sigh)
12 years.
Either I have scanned my passport wrongly 200+ times at every UK entry point (and yet perfectly at every other e-gate abroad), or you cannot be correct.
I have been told at City many times that my name matches someone on their screen who they can see and who clearly is not me. So they and my wife have imagined that?