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Thread: UA Upsell Offers to Business/First/PP at Purchase (PCU) to Day of Departure (DOD/TOD)
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Old Feb 21, 2024 | 1:02 pm
  #111  
Repooc17
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Originally Posted by robbymc
Hello - and thank you all in advance for any help/insights.
So, I booked a flight (one way) DFW-ORD-LHR using miles/awards - then later upgraded (paid $) the first leg seat, DFW-ORD to first.
Q: if I now want to change the flight to one day earlier (same exact schedule) ... do I lose the money I paid for the upgrade? or get it refunded? or could I get it applied to upgrade on the new flight?
Thank so much - Rob.
[E}xcerpt from the thread's wiki at the top of the thread:

Generally, fees for upgrades are non-refundable if you voluntarily cancel. If UA cancels or fails to provide the upgrade, the fees will be refunded. On voluntary changes, the agent may transfer to the changes flight but that is not standard policy.
Last edited by WineCountryUA; Feb 21, 2024 at 1:07 pm Reason: cleanup after merge; thanks for the link
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