DP:
2/3 AS In flight $10.50, auto credited on 2/12
2/3 AS In flight $10.50, auto credited (This was actually a mistake from Alaska, I contacted them and they refunded me), however still auto creditd by Amex on 2/12
2/7 AS taxes and fees $25, manually requested 2/21
2/7 AS taxes and fees $172.20, manually requested 2/21

Got pushback telling me to wait 4-6 weeks but I asked again and they were able to manually credit my balance that's left which was $130 something. Said it'd take up to 5 business days to show up