Originally Posted by
p100a
Im being told the 2nd leg to JFK cannot be upgraded because its considered a single flight ticket.
I had a booking made on CX, LIS-LHR-HKG, where the first leg was on BA and 2nd leg on CX.
I tried to upgrade two pax to F on the LHR-HKG leg using asia miles, but originally I could only upgrade one as there was only one available quota/seat for miles upgrade.
There were plenty of empty seats, but that doesn't mean empty seat = open to upgrade.