FlyerTalk Forums - View Single Post - Can’t talk to customer service agents at UA concourses? (Agent on Demand)
Old Feb 19, 2024 | 11:25 am
  #80  
Repooc17
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Originally Posted by PTahCha
As discussed upthread, they could be assisting customers as virtual agents.
​​​​​​And? By putting a trash bin make it a ok? A sign would be much less effort than dragging a trash bin from elsewhere. Why not create a dedicated virtual agent space rather than giving the impression there are "customer service" agents but they are not available to provide customer facing needs, so we are going to put a trash bin to half block someone trying to access. Pitiful.
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