FlyerTalk Forums - View Single Post - Does it matter which Hyatt TSU is being used?
Old Feb 18, 2024 | 12:12 pm
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TerryK
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Originally Posted by kevinwangjk
.........one of the reservations is a cash booking, and after the upgrade, it's now showing a price that's a lot higher than what I originally booked for (supposedly the base rate for a suit vs standard room)......
The cash rate should be adjusted back to original booked rate after TSU is applied (deducted). It may take a few days or you may need to call again.
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