Originally Posted by roadtriper

The AAdvantage Dining program isn't what it once was! at least in my neck of the woods there is only one restaurant that is close, and it's take out orders only. Placed an order through the website which kicked me over to ChowNow. to chase a 250 mile offer for my next dine and review. order didn't track, opened a ticket at 10 days, got the standard auto reply, then last week got this email"Thank you for your email!

Please be advised, we are experiencing higher than normal ticket volumes at this moment.

We have received your email and it is in our queue to address. Your inquiry is very important to us. Thank you for your patience while we respond to your email as soon as possible."
it's now a week later, and still nothing. seems lately that AAdvantage Dining and AAdvantage eShopping are both Woefully understaffed, and requests for missing miles/LP's are taking forever. I know they are 2 separate organizations But. they both started having issues with things not posting that use to around the same time . and their response time to requests are both dismal at best.