Originally Posted by
fliesdelta
I never had this happen so I never contacted AA for this kind of thing, but lately I've had some good chat experiences with them, including the week before last when I was flying SFO-DFW-RDU and the SFO-DFW leg was running late and at one point my connection time was down to about 18 minutes. Via chat I got protected on the first flight the next morning (I was on the last DFW-RDU). Fortunately the connection ended up being about 25 minutes and I made it to my DFW-RDU seat with a few minutes to spare.
Twitter DMs have worked for me in the past. Thanks for the suggestion. I may give that a shot.