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Thread: Requirement to scan boarding pass at T5 security
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Old Feb 17, 2024 | 7:50 am
  #19  
oceanscape
All eyes on you!
10 Years on Site
 
Join Date: Mar 2015
Programs: BA Gold, Hilton Diamond
Posts: 937
Originally Posted by VorelNaCestach
On several occasions I've asked several HAL agents why do I have to scan my BP, and usually got one of these three answers:
1. It's for marketing
2. It's for internal statistics and the info panels that shows how busy each security is (even though it wasn't working)
3. It's for BA to know where the PAX is

Looks like even the HAL agents have no idea
Agreed. On my last trip through the temporary "First Wing" line they were insisting we scanned. I tried the "my phone is already packed away" and I was told to get it out as it was "a compulsory part of the security check". Wasn't in the mood for an argument at 6am so just did what I was told. Ridiculous.
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