Originally Posted by
notquiteaff
This seems to be a promo that UA is responsible for:
“Chase is not responsible for the provision of, or failure to provide, the stated benefits and services. Bonus points will post directly to your MileagePlus account and will not appear on your credit card statement.”
Did you contact United?
Yes, and they directed me to Chase as Chase has to send the approval for adding MP miles to United. I guess only Chase knows if you make the appropriate spend on the card. Seems that Chase is the one violating the T&Cs of the offer.