Spent a night here before settling into RC CDMX. I arrived at the property very very late (3:30am) due to insane flight delay. I notified the property ahead of time and there was staff ready to handle luggage and take care of check-in without a hiccup. I found it amusing that this property had me sign a confirmation sheet claiming that I was given my titanium benefits option during check-in.

As previously mentioned I was proactively given a corner suite which was essentially two rooms connected together (I was given 922 and 923) and one of the rooms would be just a living room setup. While I’m not a big fan of Sheraton hard product this was spacious and very roomy, and the bed was comfy as well. The shower however was god awful with very weak water pressure and the water got just warm enough to be able to shower without agony. Very big red flag. Hopefully this was unique to this room and not a norm!

while I wasn’t able to enjoy the happy hour in the lounge I was at least able to have breakfast in the lounge. While not the most expansive option for a Sheraton (I think the Lisbon location takes the cake for that one) but given the abysmal brekkie I recently had at Sheraton Toronto, the options here were great. Aside from the staple western items they also had Mexican options such as mole chicken, some tortilla roll thing that was essentially a spring roll, fried beans and fried tortillas. The fruits were great as well. Also fantastic lounge staff!

the staff working this property has been the highlight of my short stay. While I appreciate the location and price proposition of this property, the sad state of the shower has me a bit shook to consider coming back here again. But we’ll see.