FlyerTalk Forums - View Single Post - AMEX Centurion Lounge Near ATL Gate E11 Opens Tomorrow 2/14/24
Old Feb 16, 2024 | 7:03 pm
  #51  
FlyBitcoin
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Join Date: Dec 2018
Location: DL Hub Captive x 2
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Went this AM. The club is at gate E11, not E7 as posted here earlier.
  • Unscientific sample ... everyone I could see checking in before me was Reserve card holders. 3/4 of which paid for guests.
  • This made the check-in process very slow.
  • Food was better at breakfast than SkyClub by a small margin. Nice juice blends and croissants.
  • Staff was very pleasant but at times seemed looking for things to do. Heard at least 3 dropped/broken plates in 20 minutes and all by staff members during cleanup.
  • Overall hard product is outstanding except for Restrooms which are too small for the capacity. Positioning the entrance to the restrooms between the main food buffet lines will make for a crowded area, much like the restroom entrance around the main bar in F SkyClub.
  • No to-go items at all. No bags of pretzels, wrapped granola bars, or paper cups with lids for coffee.
  • Outdoor spaces are outstanding. Only rivaled by the new LAX SkyClub.

Suggestions and Predictions:
  • AMEX, please make an expedited check-in line for people not paying for guests.
  • DL SkyClub will begin some special "chef" offerings for E because they are paying AMEX when a Reserve Card Holder goes to Centurion. This is based on information I heard in a Delta earnings call a few years ago.
  • This club will now become the default for families paying for guests under age 18 since AMEX charges them less than SkyClub. Saw evidence of that in line today already.
  • I will choose this over E Sky Club next time as long as the check-in line is not 10 people deep.
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