FlyerTalk Forums - View Single Post - FAQ : Reason for flight delay or cancellation

Feb 16, 2024 | 11:41 am

#295

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Quote:

Originally Posted by ewlhfirhgqif

Hi helpful people,

Would someone have more information on BA423's delay on 9 January (if still available)?
I missed my connecting flight due to the delay and would like to understand if it's worth going to CEDR with this. BA rejected the claim saying that the flight was delayed due to AirTrafficControl restrictions, but would not provide more information around that.

There were some ATC strikes that day which may have caused problems, but that isn't going to affect (for example) the slowness of ground operations at LHR. Had that not happened, would you have definitely been at Flight Connections more than 35 minutes to the actual (not planned) departure time of your connection? If so, then you probably need to go to CEDR since BA by policy won't usually engage in detailed responses in normal correspondence.