Originally Posted by wideman
AA and CX share the same space downtown (in Kowloon at least, not sure if they also have an Island CTO); I've found that the AA people in that office are among the best and most knowledgeable anywhere in the AA realm.
The only CX or AA CTO is the one in the Peninsula Tower in TST. The "AA" people there have always been wearing CX uniforms whenever I have visited (albeit at a separate counter that is badged as AA).
But anyway, it is, as you say, a good CTO. But having said that I find the ATO even more efficient, particularly in their ability consistently to be able to reissue AONE3 tickets forme in about 25 mins. It took over an hour at the CTO.