FlyerTalk Forums - View Single Post - 3 empty seats in F...i write a complaint...am told to pound sand
Old Feb 15, 2024 | 6:52 pm
  #29  
T-15.01
 
Join Date: Jan 2013
Programs: DL, UA
Posts: 792
Originally Posted by chipbennett
Most of y'all, I assume, have far more experience with this than I do, so I defer to you. That said: it appears that more gets read into this statement than is actually indicated by the statement, the key phrase being "for selection by any passenger". As far as I'm aware, passengers can never select complimentary upgrades. They have to be processed by the gate agent. By my reading, this statement doesn't preclude the gate agent from upgrading based on the queue, regardless of boarding status - much less, require to gate agent not to process upgrades for already boarded passengers.
yep - technically - by the way the 'rules' if you will, are written, you are no longer eligible to receive the comp upgrade once you're boarded. but many of us, me included have seen passengers processed after boarding, where they do indeed move people. gate agents have quite a lot of discretion and this is sometimes a positive, but sometimes not.
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