Originally Posted by
LSunbury
Lets hope this works well, 2FA is certainly the right way to go. But my heart sank when I read the email as my expectations of any BA customer-facing IT working well is so low.
I logged in to try to check my phone numbers as advised and tried to delete my now non-existent 'home' phone number. That did not stick - then I got the 'multiple tabs in use' error message. Sigh.
That is precisely what I logged in for. I didn't use the link in the email in case it was a phishing scam, so I logged in as normal. I deleted the landline but for some reason it refused to stick. So I entered my mobile number in both the Mobile and Home fields and that worked.