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Thread: FAQ : Why can't I check in online? OLCI and boarding pass difficulties
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Old Feb 15, 2024 | 10:48 am
  #455  
TTmex
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Originally Posted by JD1905
Just went to check-in for my flight to Singapore (2 of us travelling) partner got boarding passes and I got a message about my travel document not being valid for travel. I had just updated my info online to my new passport details - however it still wasn't happy.

I'm checked-in and have got a fresh new passport - so pretty sure there is nothing to worry about here and will chalk it down as another BA glitch.
I think that is a well known glitch when you had your old passport in there when booking. Updating to the new details doesn't seem to unlock the system but you'll be fine at airport
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