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Thread: Hilton App Disadvantages HH Members
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Old Feb 14, 2024 | 10:43 am
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the810
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Originally Posted by jimmc66
And I note that offers of upgrades are NEVER made via the app.
I get an upgrade almost everytime, but it's usually something pathetic like executive room, high floor, etc. This happens every before the check-in.

I agree that the selection of rooms during the digital check-in is poor and apparantely not the entire inventory. I have personally stopped doing digital check-in - the concept is great, but the execution is extremely poor.
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