Originally Posted by
iahphx
Is there an "easy" way to get Caesars to put eyes on your status match request? I have a Wyndham Earner card and have been status-matched with Caesars for years. I forgot about the need to renew this match until I realized I need a LAS hotel reservation for April and saw on the Caesars website that I had been downgraded to Gold. I then submitted the match form about 5 days ago and (no surprise) have heard nothing. If Caesar's is now processing these matches in a timely manner, I'd prefer to do nothing and just have it work. But if it's going to take more than another week, I'd like to expedite the matter as I really can't shop for a hotel reservation with them until I get the status renewed.
I called Caesars Rewards. They said Wyndham is having technical issues and it's taking them longer to verify the matches but he was going to add me to an excel sheet they send out to them twice a week. I requested my match through Caesars' website in January, but I see here it has to be done in February, so that's probably why it went back to gold now.