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Thread: Why is such an impossibility to change my mobile number?
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Old Feb 14, 2024 | 8:49 am
  #6  
ChateauneufDuPape
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Join Date: Jan 2023
Location: ORK
Posts: 79
Originally Posted by Stijo
Hey! How did it go? I have the same issue and can't log in due to new phone number. I was told to attach a copy of my passport and one other government documentation to have them change my phone number, and then she said the e-mail didn't go through.
I ended up getting a phone call from their Data Protection Officer at 23:40 last night (GMT) whilst in bed. I was advised to send my query and a copy of my passport to the following email address: [email protected]

10 minutes later, phone number changed on my account and I was able to log in again.
Last edited by ChateauneufDuPape; Feb 14, 2024 at 8:50 am Reason: Spelling
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