Something's definitely changed with the iOS app.
- I'm enrolled in the Digital Key promotion for this quarter. It never posts correctly despite me using DK. It's not worth the time and effort to reach out to Hilton each time to correct the missing points.
- Late last year, the app began showing opportunities to purchase upgrades during the digital check-in process. This functionality is gone.
- I'm on my 6th stay of the year right now. For 4 of those stays, digital check-in didn't even work. I'd get to the "select a room" screen and an error message would say "Oops, it looks like no rooms are available at this time."