My only gripe with this hotel is that the breakfast can be extremely busy. This was the queue for breakfast at 9.30am. The spread at the Regent is better as well.
Wow that is bad! It wasn't that bad end of Nov when we went down to breakfast around 9:30, might be the LNY crowd. I agree that the spread at Regent is better - more local dishes (though my mom thinks the soy milk at Grand Hyatt is better).