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Old Feb 13, 2024 | 11:44 am
  #12  
lax.sea.jnu
15 Years on Site
 
Join Date: Apr 2008
Programs: AS MVPG
Posts: 466
Pretty annoyed with the AS website at the moment. I had a BA Club World partner award ticket XXX-LGW/LHR-XXX, and I wanted to upgrade the LHR leg to first as it was showing as available. I got a strange error on the website, so I called the partner award desk. Previously, they would easily be able to change tickets one leg at a time, but now I hear things like "the entire journey must be available for us to make the change." They weren't able to make the change, claiming it was phantom availability. So I tried to book that leg on my own and sure enough it went through. So I cancelled the original ticket and bought a cash ticket to LGW. Now, the entire journey is showing as available, but my account is down!
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