Originally Posted by christep
If it was an old-style red ticket with many parts I can just about understand this, but I really don't see how an agent could take the wrong coupon off a printed ATB ticket. I mean, isn't it always the top coupon that they take? The only possible error I could see would be accidentally lifting the first two coupons if they were stuck together. But how can you accidentally lift the second coupon while leaving the first one in place? (Assuming that the coupons are stapled together of course.)
It's a 20 segment red carbon copy paper ticket printed by hand (AA cannot do them any other way, it seems), with all the coupons plus lots of white pages all stapled together. The agent was mildly shocked by such thick booklet and started flicking through the pages, commenting how it was the first time she had ever seen such ticket. I guess she flicked through a few too many, and simply got distracted and lifted the wrong one; anyway, who knows why or how, all I know is that I ended up with the flown sector coupon still in the booklet, unlifted, and the second next one, for a yet to be flown sector, missing.