I woke up to a response this morning. Agent offered me 5,000 miles as a one time exception.

H Here's the gist of my reply. I wrote it more formally and politely but this is the TLDR:

I told the agent if it were 5k status and redeemable miles, id be interested in closing the matter but if it's 5k redeemable miles again, I am not interested. I told him I don't want an exception because that implies I am asking for something I am not rightfully owed. I said if he doesn't have the authority to credit my status and redeemable miles, then he should.forward this matter to someone who can do it.

I made the point too that this is not a customer service issue where there may be multiple sides to the issue. This is an irrefutable fact that I took this flight despite something being screwed up in their system. I speculated that maybe the agent messed up when she gave me my new boarding pass with the downgraded seat and let me on the plane or the flight somehow went out with the wrong passenger count.

I also mentioned how I have four travel companions that were on a different confirmation number that saw me on this flight
​​​I didn't mention it in the email, but I even have contemporaneous posts on this forum of my journey in MIA to the PP restaurant and lounge and my post about the downgraded seat that I made while the plane was still boarding. I then have my posts about the downgraded seat complaint and the resolution of that issue. I'll just close this post by saying I also refused the likely 5k redeemable only miles because ​status miles are worth more to me than more redeemable miles (I have over 250k I need to burn). Also, at this point I want what I am rightfully owed due to their mistake.
Edit:
I'll edit this since I received a response quickly, like it was less than an hour. This agent replied with a message saying my issue has been forwarded to a supervisor. I guess they are finally taking me seriously.

Thoughts while I'm half asleep is that I think I'm aggravated with them for having to go through all this just for less than 2k status miles.and redeemable. I'll probably be relieved when they finally fix this but it's left a highly negative view of F9 for me and I've been a strong proponent of them in the past. I probably should consider paying more at the competition but then again, I read how posters here are mad at UA, AA or whomever.

I just have to figure if I ever have a bigger customer service issue that I need to be prepared to have a fight on my hands. Its funny,: I was initially quite happy with how they resolved my seat downgrade as I posted in my thread about it, but this has been a nightmare. I feel like they gaslighted me for 3 weeks about not being on this flight even after I sent them more proof than the average person would even have.

I think people who have posted are right:.if you get into say an IDB situation or something like that's youll.havw to file with DOT and fight them hard if they fought this hard just to deny me 2k status and redeemable miles bc of a computer error or.agent error.