Originally Posted by
Xyzzy
FWIW, I upgraded with my US Passport at MKE the first week in January. The CLEAR agent did have to try numerous times because he kept on doing something incorrectly. But after another agent helped him the upgrade was successful
n the 3rd attempt.
3+ attempts at two different pods at ewr A, 3 attempts at ewr c, 3 attempts at sfo c/d, and 3 more at sea. Some glass cleaning by clear reps. Some passport rubbing by clear supervisors. No dice. I'm done trying to upgrade to nextgen+ for now.