Originally Posted by
moondog
While there are definitely a number of OTAs that I avoid, I disagree with the common (on FT) notion that maintains we should, under no circumstances, avail of agents. In many cases, agencies are far easier to work with (e g. picking up the phone) than airlines.
Agree. It should be pragmatic. Ocasionally OTAs can be like 20-30% cheaper and if your plans are more or less firm, that it can make sense to give it a try.