Originally Posted by
mikeyfly
Don’t think the agent has explained / understood this correctly. There can be three PNRs; BA flights with BA flight numbers, AA with AA numbers and AA with BA numbers. As noted, call AA who should be able to help
AA said:
We've done some digging, and it appears a Confirmation code wasn't created when the reservation was booked through British Airways. In this case, you'll need to reach back out to them directly for assistance on this. They'll be happy to further assist!