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Thread: Can’t talk to customer service agents at UA concourses? (Agent on Demand)
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Old Feb 11, 2024 | 10:16 am
  #41  
WineCountryUA
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Originally Posted by halls120
I have a phone. Having one shouldn't be a prerequisite for access to customer service.
But it isn't

Originally Posted by WineCountryUA
Originally Posted by halls120
You have to have cell phone to get service on United? .....
There are kiosks for those without or uncomfortable using the phone.
That's not to say I like this but phoneless folks are not disenfranchised
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