Originally Posted by
bellerophontes
There are a few hotels not showing the Voyageur rates on the website, but that's against the card's terms. If I remember correctly, in the past someone having the same issue had contacted Accor support and they fixed that for them at checkout. I think you should call them and ask.
Good day,
It looks that hotels are making more & more their own rules : booking directly near hotel without applying rules, welcome drink voucher against a free bottle of water in the room…Hotels not showing All Voyageur rates…
Clients could be lost. I think it’s time for ACCOR to set-up clear rules for everybody or make sure that the existing are applied for hotels & customers.