Originally Posted by
mahasamatman
And here I thought the complaint was going to be that they were limiting CS access to "trash only".
I would just tell them that I don't have the app.
I would've qualified.
Seriously though, I saw this unhelpful crap attitude being taken with a vision-impaired flyer who couldn't use a visual smartphone screen. He just wanted a human to assist him with his re-booking during IRROPS.